New repair strategy for main computers

Since April 1, 2015, HEIDENHAIN also has been offering a new repair strategy for the main computers of the series MC 42x, MC 624x and MC 634x. The spare parts were reallocated, making the repair packages much more customer-friendly. The repair depth was enlarged as well. What is more, all main computers are now available in the HEIDENHAIN Service Exchange.

Overview of the repair packages:

Repair package Small Parts

  • Clean the device.
  • Inspect the device.
  • Repair or exchange small parts.
  • Exchange the drive.
  • Exchange a small PCB.
  • Exchange the fan.
  • Update the hardware and software.
  • Perform a 24-hour RUN-IN test in the climatic chamber.

Repair package Function 1

  • As repair package Small Parts
  • Plus repair or replacement of further defective components

Repair package Function 2

  • As repair package Function 1
  • Plus repair or replacement of the processor board

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Technical support

NC Support Helpline
+49 8669 31-3101
service.nc-supportheidenhainde

PLC Programming Helpline
+49 8669 31-3102
service.plcheidenhainde

NC Programming Helpline
+49 8669 31-3103
service.nc-pgmheidenhainde

Encoders Helpline
+49 8669 31-3104
service.ms-supportheidenhainde

Application Programming Helpline
+49 8669 31-3106
service.appheidenhainde

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123
service.orderheidenhainde

Please use our request form to send us a question.

Request form