Service Landing Page – for quick and easy contact

The Service Landing Page provides you quick and easy access to HEIDENHAIN Service. Furthermore, here you will find all the information about our service offering—clearly structured and sorted according to topic.

  • Quick search and download of contact and product data
  • The most important services at a glance
  • Contacts for technical and sales support

The Service Landing Page offers you a number of new additional applications and search options to help you find the information you require faster:

  1. Infobase–the information area for products:
    Click “Infobase,” enter the ID number or name of the product and you will find information including assembly instructions, replacing instructions and successor product lists, for example
  2. Download for software and documents:
    Click “Download,” select a product in the displayed folder structure, then download free of charge the available HEIDENHAIN PC software as well as user’s manuals or operating instructions for the CNC controls and position display units in the form of PDF files.

Technical support

NC Support Helpline
+49 8669 31-3101
service.nc-supportheidenhainde

PLC Programming Helpline
+49 8669 31-3102
service.plcheidenhainde

NC Programming Helpline
+49 8669 31-3103
service.nc-pgmheidenhainde

Encoders Helpline
+49 8669 31-3104
service.ms-supportheidenhainde

Application Programming Helpline
+49 8669 31-3106
service.appheidenhainde

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123
service.orderheidenhainde

Please use our request form to send us a question.

Request form